SHIPPING
Christmas Delivery:
We HIGHLY recommend that all orders are placed on or before the 19th Dec. All orders will be sent Royal Mail First Class and these are the dates and services recommend by Royal Mail themselves. Orders after this date are not guaranteed to arrive in time. All deliveries are out of our hands for arrival in time for Christmas once dropped off at the Post Office and there is no tracking on 1st Class I'm afraid.
Christmas Collection:
You will of course be able to pick up any online orders for collection during our normal days and hours, including on Christmas Eve.
Monday: CLOSED - Family Day
Tuesday: CLOSED - Printing
Wednesday: 11-4:30pm
Thursday: 11-4:30pm
Friday: 11-4:30pm
Saturday: 11-4:30pm
Sunday: CLOSED - Family Day
Sunday 21st December: 11-4pm
Post Christmas Online Orders:
You will still be able to make purchases online, but our Castle Road shop will be CLOSED from the 24th December till the 7th January as we take a break to be with our families. I will endeavour to visit the shop to sort any postal orders out every couple of days.
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Please note that I will do my best to post orders after 9am Friday on Saturday morning, if not they will be posted on Monday/Tuesday due to family commitments. The same applies to any orders for collection made after 4pm on Saturday.
Local Click & Collect / Southsea:
We will hold all online in-store collection orders for a long as possible and will follow up via email periodically after 2 weeks. After 12 months if uncollected we will return to stock as SALE items.
"I'm Happy To Cover All Costs" / 2nd Class Royal Mail £4:
This basically means you're awesome. In this modern world of free next day delivery we try to compete as best we can by offering free shipping over £40, but there are still costs of course. The average shipping cost of a single tee is £2.70, eco packaging £1 and of course paper, printing ink, electricity, label sleeves all come at a cost including time to visit the Post Office. It all adds up for a small independent business. So I thank you if you're 'Happy To Cover Costs'. You're a Legend and really supporting a small business.
Standard Delivery £3 // FREE Over £40:
We aim to get all orders shipped within 24/48 hours of purchase. Please note that I will do my best to post orders after 9am Friday on Saturday morning, if not they will be posted on Monday/Tuesday due to family commitments. All orders are shipped Royal Mail 2nd Class as standard. Please also allow at least 2-3 working days from your delivery notification email for your purchase to arrive. We have experienced delays with Royal Mail from time to time, some being up to 10 days and we are yet to have anything go missing...
Reservations:
We will hold reserved items for no longer than 14 days before we add them back in to stock for purchasing, unless a specific date of collection is agreed that surpasses the 14 days.
All of our products are posted in eco friendly packaging. They are 100% recyclable, plastic free, sustainably sourced and 100% biodegradable. Our in-store retail bags follow the same standards. We don't add any extra bits & bobs like swing tags, order slips or flyers to help keep material waste to a minimum as they tend to just be put in the recycling.
